Trailer route trips (driver flow)
What it’s for — a route trip records the actual road journey of a trailer, from leaving to arriving, live-shared with the office as it happens.
When you’d use it — every time a trailer moves on a job. Route trips replace manual hours for trailer work: transit time and stops are recorded automatically instead of typed in.
Before you can start
Three things have to be true first:
- you’re checked in (on shift) in the Craneye app,
- you’re assigned to the job, and
- the job has a trailer assigned.
The first time you use route trips, the app walks you through a one-time tracking setup — location permission set to “Allow all the time” and unrestricted battery use, plus auto-start on some phones. Check-in is blocked until this is done, because it’s what keeps the trip recording once the screen is off and the phone’s in your pocket.
How to run a trip
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Open the job’s daily log and tap 🛣 Start route trip.
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Craneye records the route in the background — screen off, phone in your pocket is fine. A persistent notification confirms tracking is on.
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To take a break, tap Log break, type a reason (for example “tea break”, “traffic”, “loading”), then Confirm. The break is stamped at your current location and the trip keeps recording — just drive off when you’re ready, no need to resume anything.
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When you reach the destination, tap ✓ Arrived — this is the only way to end a trip. Add a note if you want. Tracking then falls back to normal crew presence.
Where the office sees it
Everything you record shows up on the job’s Route tab — the office doesn’t need to enter trailer hours manually. Transit time (from Start route trip to Arrived) and every stop’s duration are calculated automatically from the trip. See Route replay for how the office reviews it.
Common questions
- Why won’t check-in let me past the tracking setup screen? Background tracking only survives with the screen off if location is set to “Allow all the time” and battery isn’t restricted — the app enforces this once, up front, so the trip doesn’t silently stop recording later.
- I forgot to log a break — is that a problem? Not really. An unlogged stop still gets recorded automatically, just without your reason attached — the office sees it as an unlabelled stop instead of a labelled one.
- Can I pause and resume a trip? No — a trip runs from Start route trip to Arrived. Use Log break for stops along the way; the trip itself keeps going.
- What if I have no signal when I tap Arrived? Ending a trip needs a connection — if it fails, the app tells you; just tap Arrived again once you’re back in coverage. Your route points and breaks from the drive are safe either way (they’re buffered on the phone).