Audit log

What it’s for — the Audit log is the workspace’s memory: every meaningful action — sign-ins, edits, status changes, deletions, dispatch overrides — with who did it, when, and what changed.

When you’d use it — investigating “who changed this?”, satisfying an auditor, or reviewing a dispatch override.

Two places to look

• The global Audit log page (People & Compliance → Audit log in the sidebar) — every event across the whole workspace, filterable and exportable.
• A per-record History tab, on jobs and other major records — the same trail, scoped to just that one record.

⤢

Every recorded action, newest first. Filter by action or entity to find exactly what you're after.

How to use it

1. Open Audit log and, if needed, narrow it with the Action, Entity type and From / To date filters.

2. Read the detail column for what actually changed (for example, a dispatch override records the typed reason).

3. To see the history of one specific record instead, open that record and look at its History tab.

4. Use Export if you need the filtered log outside Craneye — for an auditor, a customer, or your own records.

Dispatch overrides are first-class audit events

When a manager or owner overrides a blocked dispatch, Craneye writes a permanent record: the rules that failed, the manager who overrode them, the typed reason, and the timestamp. It’s immutable — it cannot be edited or deleted after the fact — and it’s shown both on the job record and in the audit log, and included in exports.

Where overrides land

You don’t have to hunt for an override separately — it appears on the job itself (so anyone reviewing that job sees it in context) and in the audit log (so it’s part of the workspace-wide trail).

Trailer trips are part of the record too

A job’s Route tab — the trailer’s trip, its stops and breaks — is part of the same operational record, alongside the audit log’s who-did-what trail. See trailer route trips & replay for the trip-level detail.

Read-only by design

The audit log and each record’s History tab are read-only views — they show what happened, but nothing here can be edited or removed. Who can open the Audit log page follows your workspace’s role permissions.

Common questions

• Can I edit or delete an audit entry? No — it’s append-only and immutable by design. That’s what makes it trustworthy for an override or a compliance review.
• Where do I find the history of just one job? Open the job and use its History tab, rather than filtering the global log.
• Are trailer stops and breaks logged here too? They live on the job’s Route tab as part of the operational record, alongside the audit trail.

Related

Dispatch & the safety gate Overrides recorded here.

Trailer route trips & replay Trip-level record on the job's Route tab.

Team & roles Who can view the log.